Returns & Exchanges
At JLR, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn apparel. If your new fashion piece isn't the perfect fit, we are here to help with a quick exchange or a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging with all JLR tags attached to ensure the return is accepted.
Ship the Items
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing